We hit SLA 95.1% of the time
And our approval rate is 92.4%
89.2% of our customers are happy with the service they receive from us
And 92.5% of our customers rate us as competent and knowledgeable
What our customers say about us
The service and images Brandbank provide for AB World Foods is outstanding! The images are clear and crisp, and my dedicated Account Handler and Customer Service Executive are friendly, helpful, informative and totally approachable. I would recommend their services.
We strive for perfection and require the services we use to do the same – With Brandbank we get this. I have found them to be extremely flexible and accommodating at all times, with a friendly and professional team always on hand.
I was delighted with the speed and quality of the work completed by Brandbank. The superior quality of the imaging and attention to detail is enhanced further by their excellent Account Management team who were able to complete the job to a tight deadline.
The Brandbank team are fun to work with but, even more importantly, they are keen to help and incredibly efficient.
Global Brands thrives on a fast-paced, entrepreneurial spirit with the ability to take risks and think differently. We aim to spot trends happening within the market and act quickly to capitalise on the opportunity. Brandbank is a fast-moving organisation that provides a time-effective solution to enable a consistent brand image across our customers.
Brandbank have a young, friendly and knowledgeable team that are incredibly responsive and helpful, and who have worked with us to find solutions to the inevitable set of challenges that follow the launch of a major new transactional website.
The Brandbank team are professional and ideally set up to meet the challenges of a fast-paced online retail environment. As such, they provide all images and additional product data to Tesco.com.
Brandbank delivers some very tangible benefits to us – for example, minimising the risk of losing ecommerce sales through inaccurate or incomplete brand images or information.The Brandbank service takes away the hassle factor and makes life easier. It means we can develop a very effective and highly efficient one-stop shop, cutting down on repetitive requests and eliminating inefficiencies in this key business process.
Premier Foods is the UK’s largest food producer with over 60 brands. We strive to have our full range of products available online for our customers. Brandbank play a fundamental part in this and consistently deliver.