Nielsen Brandbank is always working to maintain a consistently high and professional level of service for all of our customers.

We encourage feedback all year round via and through our Customer Satisfaction Survey, continuously reading and acting on responses as we receive them.

Ensure your achieving your objectives

We hit SLA 95.1% of the time

Customer Service

And our approval rate is 92.4%

Tick all the right boxes

89.2% of our customers are happy with the service they receive from us

Customer satisfaction

And 92.5% of our customers rate us as competent and knowledgeable

Do you have any feedback for us now? Take the survey or let us know through